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Asphalt Kingdom Complaints & Resolutions

One thing’s for sure: the longer you’re in business, the more you’re exceptions to the rule you’re going to run into. You will have products that sustained damage during shipping no matter how carefully you pack them, or weather exceptions that hold shipments up in a way that is beyond your control. It’s just a matter of odds.

"Always responsive, always able to help me with any technical or business related issues. Highly recommend."

— Steven Sanders
Seamless Asphalt Repair

"I had a minor thermometer issue and they dealt with it immediately!"

— Mark Carreira
Bangor Family Dentistry

"I had a concern over freight charges. The owner called me directly and resolved the issue quickly. They are good to work with and I enjoy their products."

— Mark Openshaw
Little Opee's Produce

"Most people have probably come across the type of salesmen who are great before the sale, but are non-existent once the sale is over. The founder is quite the opposite. He is patient, informative, extremely helpful, and honest to the end. If he says he's going to help you fix a problem then that is exactly what he does."

— Colin
Truecote Driveway Sealers

"Was very helpful in my purchase as I am new in the asphalt industry, very quickly respond to any issues"

— Vince Cardona
Hi-Tek Sealcoating

Our mission is to provide you with the best asphalt maintenance equipment and supplies, and that includes making sure your experience with us exceeds your expectations. Your success is our success, because when you look good, so do we!

If you’re ever unsatisfied with a purchase, please give us a chance to make it right. We have a team that is passionate about ensuring customer satisfaction. Please don’t hesitate to reach out!

THE ASPHALT KINGDOM PROCESS

REPORT

Reach out via phone, email, or live chat—our team is ready to assist you from 8 AM to 5 PM, Monday through Friday.

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REVIEW

We quickly evaluate the issue to understand what went wrong and how to fix it.

RESOLVE

Whether it’s replacing damaged products, issuing a refund, or providing guidance, our priority is making things right for you.

It’s incredibly frustrating when things don’t meet expectations right out of the box. But posting on sites like Ripoff Report won’t bring you closer to a solution. You see, those sites don’t exist to help you—they exist to extort money from businesses to ‘make the complaint disappear’.

 

In fact, many complaints against such sites point out their lack of fact-checking and the predatory way they post blindly and then demand payment for removal. Competitors can even post fake complaints, and the only recourse is to pay the fee. It’s a scam—one that any unscrupulous competitor could try. (Don’t believe us? Ask Google!)

Judson

Wouldn’t it be more satisfying to get what you really want? Mistakes happen, and if we’ve done something wrong, we’re ready to fix it. We’re proud to be part of your success, and we want to ensure you have the best experience possible. Give us a chance to make things right—reach out today!

Read our Customer Reviews

We believe in transparency—take a look at what real customers are saying about Asphalt Kingdom.